Cellular Routers DirectHome / Programs
For approved dealers
Programs
Two dealer tiers, vendor programs passed through, and a connectivity program so the hardware you buy here is live when it lands.
Dealer program
| Authorized Dealer | Preferred Dealer | |
|---|---|---|
| How you get in | Approved wholesale application | By invitation: buys its Franklin Access line through us, enrolled in a vendor program where one exists, shares deal results, account in good standing |
| Pricing | Dealer price tiers by quantity | Dealer price tiers plus first call on overstock lots |
| Deal registration | Yes: one dealer per named end customer, 90-day lock, decision within 2 business days | Yes, same terms, plus priority on contested registrations |
| Demo units | Evaluation loaner for a live opportunity, 30 days | Loaners plus NFR pricing on one unit per model [NFR discount to be set] |
| Co-op marketing | No | Matched spend on approved activity, capped per quarter, claim with proof [cap to be set] |
| Support | Tier 1 and 2, 1 year, 3 cases per invoice | Same, plus advanced replacement within 30 days of order |
| Leads | End-user and carrier-rep inquiries matched by territory and solution | Same, with first look in your territory |
| Training | Recorded product and activation sessions | Live sessions on request |
Volume bands are reviewed each quarter. Vendor programs (deal registration, NFR, certification) are passed through where the manufacturer offers them; we tell you which apply to each line.
Connectivity: activate where you buy
Hardware you buy here can ship with the SIM installed, provisioned and tested, so your customer is connected on delivery instead of waiting on a separate activation. Orders that include a SIM have an earlier cutoff so the line is tested before the box closes.
- We collect the carrier and IMEI at order time so every device is tracked for activation.
- You keep the customer relationship; we handle the activation paperwork with the carrier program.
- Carrier programs and compensation details are shared with approved dealers as each agreement is finalized. Carrier programs are being finalized.
Dealer recognition
Once a year we recognize the dealers with the strongest growth in activations and hardware volume. Details follow the first full year of the program.